Shipping Policy

Tools District
Email: support@toolsdisttrict.com

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping Time

Estimated delivery time is 7–20 business days, depending on your location and the shipping method selected at checkout.

Delivery times are estimates and may vary due to factors beyond our control, such as customs delays, carrier issues, or holidays.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on your location and order details.

International Shipping

We currently ship to multiple countries worldwide.
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

Tracking Information

Once your order has shipped, you will receive a tracking number via email. Tracking updates may take 24–72 hours to appear.

Delayed or Lost Packages

Tools District is not responsible for delays caused by the shipping carrier, customs clearance, or incorrect address information provided by the customer.

If your package is marked as delivered but you have not received it, please contact your local carrier first. If the issue persists, contact us at support@toolsdisttrict.com.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.

Contact Information

For any questions regarding our Shipping Policy, contact us at:
📧 support@toolsdisttrict.com